At www.whatsnewmiikey.com we want you to be 100% satisfied with your purchase. If the product is unopened you may exchange or return merchandise purchased on for a full refund. For opened merchandise, all refunds will be made in the form of store credit ONLY, within 14 days from original purchase date.* Please note that the Return Policy does not apply if the device has liquid or physical damage, is broken or is damaged due to harsh use.

To return a product, please follow this link to submit a Warranty Claim form:

http://whatsnewmiikey.com/pages/warranty

Failure to follow this process may result in a delay/denial of your return claim.

Once you have an RMA number, products should be sent prepaid to:

MiiKey RMA
RMA # (List RMA Number Here)
21 Holman Blvd.
Hicksville NY 11801
1-855-4-MIIKEY
support@miikey.net